How do I cancel my order?
IFIXIT Canada — How do I cancel my order?
Depending on the status of your order with our third-party warehouse located in Canada we may or may not be able to cancel a given order before it ships.
If you need to cancel an order, please request a cancellation by contacting iFixit's Customer Support here.
Include the following in your initial contact:
- Order number
- Include the keyword cancel in the body of your message or subject line.
- The reason for the cancellation request
Not sure what your order number is?
After logging into the canada.ifixit.com, go to https://canada.ifixit.com/account. You'll see your order number listed in the left-most column, similar to the following: