What is iFixit Canada's Return Policy?

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IFIXIT Canada: What is your Return Policy?

We want you to be happy with your purchase from iFixit Canada!  

• Arrangements for returning an item must be requested within 30 days of the date the order is received.
• We do not do exchanges. If you order the wrong item and would like to return it, please contact us within 30 days of the order being placed and we will setup a return for you. You are welcome to place a new order for the correct item at any time.
• If a return does not come back in the condition it was sent out in, (i.e.. a torn cable on a display assembly, scratches, used adhesive, etc.) a refund may be denied (or additional charges may apply), and the item can be sent back out to you at your expense. If your part doesn't qualify for a refund, we will reach out to you, and if there is no response within 7 days, the part will be properly recycled. 
• Be sure to include your order number and reason for the return in your initial contact!
• Typically, the refund price is equal to the item price plus taxes.  Shipping is not reimbursed.  
• Original and return shipping charges for any non-defective returns are the sole responsibility of the customer. If we are at fault, iFixit will provide a return shipping label and/or (with iFixit's prior consent) reimburse return shipping charges for non-expedited, trackable shipping methods. 
  • If a defective part was reported and a label was sent out to you but it comes back fully functional or damaged, then the charge for the label will be deducted from the refund.